Smarter Logistics Faster Deliveries Seamless Operations.

Modern Floating Widgets

Deliver reliability at scale with SmartWebi — the all-in-one platform built for logistics, courier companies, pack-and-ship stores, freight brokers, warehousing teams, and global shipping providers.From bookings to billing, tracking to communication — automate everything, reduce errors, and accelerate growth.

Smart Marketing | Reputation Growth | Smart Automation | 24/7 Voice AI Agent

Smarter Logistics Faster Deliveries Seamless Operations.

#1 Platform to Power Digital Logistics

Voice AI Support 24/7-
Handle customer calls, delivery confirmations, inquiries, and follow-ups with natural, multilingual Voice AI — anytime, anywhere.

Automation That Works for You-From status updates to reminders and follow-ups, automate repetitive logistics workflows to save time and reduce errors.

Marketing + Reputation Engine- Run targeted

campaigns, boost reviews after successful deliveries, and build a strong brand presence — all from one platform.

Unified Operations – Combine CRM, billing, documents, payments & communication in one platform.

Voice AI for Logistics Inbound & Outbound Voice AI — Smarter Calls, Faster Deliveries

What We Offer for Logistics

Document Management

Store shipping labels, customs docs, signatures, and PODs digitally and securely.
Access any file instantly with a searchable, organized document library.

Invoicing & Payments

Generate invoices instantly and collect payments via COD, prepaid, or subscription billing.Track all transactions from a centralized dashboard with complete accuracy.

Forms & Data Collection

Create pickup request forms, shipment detail forms, KYC verification, and issue-reporting forms.Capture accurate data and reduce manual errors with customizable digital forms.

Automation Reminders

Send delivery reminders, missed delivery alerts, and payment notifications automatically.Eliminate repetitive tasks and ensure consistent customer communication.

CRM for Customer & Vendor Management

Manage customer, shipper, and vendor profiles in one centralized CRM.
Improve communication, dispatch efficiency, and service quality effortlessly.

Voice AI Agent (24/7)

Handle calls, shipment queries, delivery confirmations, and follow-ups anytime.
Provide human-like conversations in multiple languages without needing extra staff.

Review AI

Collect delivery feedback and automatically respond to customer reviews.Boost online reputation, trust, and visibility across major platforms.

E-Sign Documents

Get contracts, delivery confirmations, and agreements signed digitally.
Speed up processes and eliminate paperwork with secure electronic signatures.

Marketing (Social Media, Email, WhatsApp, Meta Ads)

Run targeted campaigns across social media, email, and WhatsApp automatically.Boost customer engagement, retarget past clients, and promote offers instantly.

Web & Mobile App Development

Get custom mobile and web solutions designed for logistics operations.
Manage bookings, tracking, billing, and communication through branded apps.

Website Development

Build a modern, fast, SEO-optimized logistics website that converts visitors into clients.Showcase services, allow booking, and integrate tracking tools seamlessly.

Call Reports & Analytics

Access complete call history, recordings, and real-time analytics in one place.
Review transcripts, track performance, and improve customer communication effortlessly.

How SFL Worldwide Transformed Global Logistics with SmartWebi’s AI-Powered Automation

SFL Worldwide is a leading logistics and shipping company based in the USA, specializing in domestic and international freight forwarding, relocation, and courier solutions. With a growing customer base across continents, SFL has built its reputation on reliability, transparency, and service excellence.As the company expanded, managing operations, marketing, and customer communication efficiently became increasingly challenging — especially while maintaining their high service standards.

The Challenge

Manual customer handling and follow-ups.
Multiple disconnected systems slowing workflows.
Delayed communication with customers.
No unified platform for data and marketing.

SmartWebi Solution

Voice AI for instant customer calls & meeting scheduling
Marketing automation for seamless follow-ups
Unified dashboard to track everything in real time

Results

40% less manual work
3x faster communication
30% higher lead conversions
Smooth, centralized workflow

The Impact

With SmartWebi, SFL Worldwide has not just automated its operations — it has redefined how logistics companies can scale using AI.

Today, SFL’s team focuses more on strategic growth and customer relationships, while SmartWebi handles the backend automation and intelligence that powers their success.